Work Order Management
Create, assign, and track maintenance work orders with ease. Automate workflows, set priorities, and never miss a deadline.
Everything You Need for Work Order Management
Streamline your maintenance operations with powerful work order features.
Create Work Orders Instantly
Generate work orders in seconds with our intuitive interface. Add details, attach photos, and assign to the right technician.
Smart Assignment
Automatically assign work orders based on technician skills, availability, and workload. Balance your team efficiently.
Real-Time Tracking
Monitor work order status from creation to completion. Get notified of updates and never lose track of tasks.
Mobile Access
Technicians can view, update, and complete work orders from their mobile devices. Works offline too.
Performance Analytics
Track completion rates, response times, and technician productivity. Make data-driven decisions.
Instant Notifications
Get real-time alerts when work orders are created, updated, or completed. Keep everyone informed automatically.
How It Works
See how FacilityLane transforms your work order management process.
Intelligent Work Order Routing
Our AI-powered routing system automatically assigns work orders to the most qualified technician based on skills, location, and current workload. This ensures faster response times and better resource utilization.
- Auto-assign based on technician skills and certifications
- Consider geographic location for minimal travel time
- Balance workload across team members
- Escalation rules for overdue tasks
Real-Time Notifications & Updates
Keep everyone in the loop with instant notifications. Technicians get alerted to new assignments, and requesters receive updates on their work orders automatically.
- Push notifications to mobile devices
- Email and SMS alerts for critical updates
- Customizable notification preferences
- Status change alerts for requesters
Comprehensive Documentation
Capture everything about each work order including photos, notes, labor time, parts used, and signatures. Build a complete maintenance history for every asset.
- Photo and video attachments
- Digital signature capture
- Time and parts tracking
- Searchable work order history
Benefits of Digital Work Orders
Move beyond paper and spreadsheets. FacilityLane's work order management helps teams work smarter, not harder.
- Reduce work order completion time by 60%
- Eliminate paper-based processes
- Improve technician accountability
- Track labor and parts costs accurately
- Maintain complete audit trails
- Automate recurring work orders
Frequently Asked Questions
Creating a work order is simple. Click 'New Work Order' from the dashboard, fill in the details (title, description, priority, asset), assign it to a technician, and click submit. You can also create work orders from the mobile app or through the service request portal.
Ready to Streamline Your Work Orders?
Start your free trial today and see how FacilityLane transforms maintenance operations.